Description:
In an industry where success is often measured by the personalized experiences we create for our transferees while maintaining the best interest of the business, we will discuss how and when too much customization can actually be detrimental to curating successful moves. Attendees will learn how to create personalized and customized experiences without sacrificing service consistency, effective ways to communicate and manage service delivery and/or policy customizations, and ways to find the "yes" when you have to say "no."